Job Title: Receptionist/Event Host
(This is not a remote position, except where government restrictions apply)
Reporting To: Managing Director
Hours of work: 40 hours per week, variable Mon to Sun and from 9:30 am to 9:30 pm.
Fully flexible to cover activities and events, also flexibility will be required to work additional hours to cover staff or during peak busy periods such as : Christmas, Easter, Halloween etc.
Principal Objective of the Position: The Receptionist/Event Host will have responsibility for the efficient management of the daily administration tasks for Navan Adventure Centre. They will act as an events and activities host welcoming visitors and registering them for their activity. They will also support the Centre Owner with developing and organising a number of events each year.
1. Office Management
Resolve customer queries in a prompt manner.
Take customer bookings over the phone, by email and through social media platforms ensuring accuracy of information.
Process sales transactions as per the agreed policy.
Carry out billing on behalf of the centre and making payments for outstanding invoices.
Take booking deposits
Sourcing and dealing with suppliers.
General office administration as required -filing etc.
2. Customer Service Quality Control:
Manage quality control systems and protocols to ensure a consistent level of service to our customer.
Obtain feedback from the customer and respond to positive and negative feedback in a professional manner.
3. Park Development:
Assist the managing director to research, design and plan a number of family events each year.
Assist with researching new activities and exciting new ideas as additions to the park.
Liase with the digital marketing consultant regarding the advertising of the centre and event specific campaigns.
4. Event/Activities Host
Greet and welcome visitors to the centre.
Register the visitors and take payment.
Answer any queries the visitor may regarding the event/activity and the facilities.
Ensure that the office, party rooms and bathrooms are kept clean at all times.
Undertake any reasonable duties assigned to you by your manager which are consistent with your expertise and skills.
- A bubbly personality and willingness to get stuck in
- Flexible in terms of working hours and duties
- Previous experience in retail, hotel industry or customer facing role
- Excellent communication and interpersonal skills
- Accuracy and attention to detail
- The ability to work well under pressure and on own initiative
- Microsoft Office skills and experience updating social media platforms desirable
- The ability to multitask effectively
- Previous Office experience desirable
- Enjoy the outdoors
Salary 23k per year
Please apply by sending C.V. and cover note to email@example.com
Navan Adventure Centre is an outdoor multi-activity adventure park situated in the Boyne Valley, Co. Meath. Our goal at the park is to help children and adults stay active through fun sports, games and challenges. We also specialise in hosting school tours, corporate team building, social events (birthdays, stags and hens parties) as well as hosting some annual sporting, music and cultural events (National Cross Country Championships, Higher Vision Music Concert, Pumpkin & Bounce Halloween Festival) etc.
Navan Adventure Centre started off originally as a golf driving range, and later developed as Navan Adventure Sports in 2016. We, along with our sister company Footee Tallaght, became the first adventure parks to introduce Football Golf to Ireland. A fun and challenging game it remains one of our most popular activities alongside Human Foosball, Off-Road Go Karting, Obstacle Course, Mini Golf and more.
With excellent indoor facilities – toilets, changing/locker rooms, showers, party rooms and coffee shop – our friendly staff members, who are also highly trained in supervision, are on hand to ensure that every child, adult and family that come through our gates enjoys an unforgettable experience.
In the age of digital technology, outdoor activity is more important than ever. Not only does outdoor group activity promote better social and communication skills, it promotes better sleep and a healthier lifestyle. So why not put the screens down and come join us for some serious (but not too serious) fun at Navan Adventure Centre!
P.S – Please feel free to explore our website and find out all about our exciting activities. Any further queries just contact us on 085 236 6322 or email us on firstname.lastname@example.org.